• Led 3 Senior Associates on the Long-Term Strategy team, which was responsible for competitive research, eater pricing, and generating recommendations for new product features and market positioning.
• Led cross-functional business case teams on driver platform strategy, a new delivery modality, and subscriptions.
• Introduced a new segmentation strategy and two new pricing features, based on customer behavior analytics.

Marketplace Dynamics Lead

• Founding member and manager of the 5 person Marketplace Dynamics team, which uses analytics to define strategies and build processes for optimizing the Uber Eats marketplace in the US & Canada.
• Designed, wrote, and implemented an algorithm for optimizing restaurant delivery distances, generating a 4% increase to Eats’ bottom line. Process was adopted globally and integrated into the Product.
• Defined and implemented a standardized surge pricing policy for all US & Canada markets by balancing economic principles with the needs of product, data science, and business management teams.
• Created a geospatial prediction model for establishing Uber’s ability to serve restaurant locations in unlaunched markets, allowing Eats to maximize coverage and order volume for key strategic partners.

Operations Manager, Dallas Market

• Managed eater, restaurant, and delivery partner operations for the Dallas market, helping it scale 8x.
• Led Dallas’ new partner pipeline team, which acquired delivery partners 2x faster than the regional average and increased conversion from below the regional average to 1st.
• Created a model for maximizing market coverage based on existing restaurant partnerships. Implemented the process globally, unlocking 3.3 markets worth of new demand at zero cost.

• Built an automated check writing system that reduced customer check processing times by 75% while minimizing errors. Managed an engineer and the vendor bank relationship during this process.  
• Designed a comprehensive implementation plan for an automated tax-related feature.
• Drove a company wide information security and business risk assessment that identified 80 key risks and mapped them to existing Betterment risk controls and auditing procedures. Designed and recommended new risk controls and auditing procedures for 20 uncovered risks.

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• Managed the portfolio analytics of four leveraged bank loan funds with $7.5 billion in client assets. Automated over 10 daily reporting processes, creating time to expand responsibilities into areas of research and sales.
• Actively monitored, researched, and presented on three benchmark indices and a peer group of over 35 open-ended and exchange traded funds focusing specifically on performance attribution, holdings, and inflows. 
• Collaborated with the group’s Director on investment policy guiding research projects. Research topics included debt market supply and demand dynamics, refinancing risk, technically-driven price changes, and cross asset class yield analysis.
• Redesigned and managed the portfolio team’s sales collateral used to educate and update internal sales teams and investors on the group’s funds and asset class. Presented to wholesalers and investors from the Americas, Middle East, and Asia. Managed assets grew from $2 billion to $7.5 billion during this period.

Futures Associate, Fixed-Income - Floating Rate Debt

• Researched investment opportunities in the secondary Collateralized Loan Obligation market for the entire Floating Rate Debt Group.
• Sought best price from sell side trading desks and purchased over $1 Billion in repurchase agreements on a daily basis for the Franklin Templeton Money Fund Sweep.
• Purchased discount notes for 33 Franklin Templeton Funds to bring overnight cash balances to under 1% of total net assets, factoring in individual fund trading restrictions.
• Conceptualized and worked with in-house programmers to create an automatically generated report that consolidated investable cash positions into a single daily excel file.